Christelna Reynecke – is the COO of South African Health Products Regulatory Authority (SAHPRA). She holds Master of Business Administration (MBA) from the Edinburgh Business School (Heriot Watt University). She also has a BPharm Degree from the University of the North West. Before joining SAHPRA in Jan 2021, Christelna spend 13 years in the Pharma Logistics sector in both Quality Assurance/Regulatory Compliance and Logistics Operations roles and developed an appreciation for the value Lean Six Sigma approaches, tools and process improvement can have for organisations. The first 8 years of her career in the Retail and Courier Pharmacy sector cemented the passion for prioritizing patient well-being and out-of-the box thinking – to find different/new and innovative approaches to problem that confront the frontline healthcare workers.